An upscale Spa is looking for a new Manager. The ideal candidate will have 5 years experience, possess expert knowledge of health & wellness. This person should also own their own car. Serious candidates should apply immediately with resumes and cover letters to the given email.
Thanks in advance. Only qualified candidates will be contacted for an interview.
Hiring, training, and managing reception, massage, esthetician, spa, retail and support staffs
Maximizing the sales of spa retail products
Implementing standard operating procedures and policies
Monitoring daily sales activities, preparing monthly financial variances reports, and developing annual budgets.
Ensuring spa treatment quality controls, including service, cleanliness, and product usage
Managing purchase orders for professional treatment, and operational supplies
Developing merchandising plans and purchasing retail products or coordinate with the retail buyer on purchase orders for boutique items
Maintaining proper inventory levels for all professional and retail products
Preparing payroll Provide ongoing staff motivation, team development and high standards of service, and coordinate ongoing educational training programs
Adeptness in problem solving
Willingness to learn new skills and systems
A healthy and well maintained appearance and proper grooming
Excellent verbal communication skills
Visionary in regards to health and wellness
Excellent written communication skills
Understand integration of mind-body-spirit-environment
-Spa Management
Mediate disputes and complaints within staff
Ensure safety and security for Spa guests and employees
Set and implement staffing levels and standards for all technical service providers and support positions
Exemplify emotional/intellectual maturity and discretion
Create and implement staff schedules
Set and implement standards for customer service
Mediate disputes and complaints – customers
Familiar with various certification and hiring guidelines
Ensure proper maintenance of the facility and equipment
Implement marketing and promotion efforts
-Finance
Ability to develop a budget
Implement and manage a budget
Capable of interpreting financial reports, P& L, etc.
Ability to set and maintain pay schedules
Oversee inventory management including back bar
Oversee inventory management – retail.
-Spa Therapy Knowledge Base
Working knowledge of benefits and protocols of Spa therapies
Working knowledge of treatments and how they should be performed
Possess product knowledge
Coordinate training in regards to retail goals
Implement training programs in regards to customer service
Knowledgeable on other Spa services including exercise, physical fitness, Spa cuisine, nutrition, salon services and lifestyle skills
Oversee and coordinate training of treatment protocols on menu.
- Location: Toronto
- Compensation: to be determined
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.