Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 100 countries around the world. During more than 160 years of Lindt & Sprüngli's existence, it has become known as one of the world’s the most innovative and creative companies making premium chocolate.
We are looking for enterprising and keen people to fill the roles of Assistant Manager in Etobicoke, Ontario.
Responsibilities:
• Assist in management of the daily operations of Lindt retail Boutique
• Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
• Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
• Recruitment, interviewing and hiring of Retail Sales Associates
• Supervision of store employees to maximize customer service, sales and profit
• Training of sales techniques and product knowledge
• Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
• Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
• Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
• On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
• Maintain store merchandising presentation to company standards
• Maintain high standards for cleanliness and food/product safety
• Possible cash handling, inventory ordering and related retail administrative duties
Qualifications:
• Excellent customer service skills
• 1-2 years of experience in a retail management role preferred
• Good time management habits
• Strong oral and written communication abilities
• Previous experience in a merchandising or presentation capacity
• A history of going above and beyond to provide exceptional customer service
• A talent for sales and selling
• A passion for chocolate!
Please forward your resume to us at etob.outlet@lindt.com . We thank you for your interest in Lindt & Sprungli; however, only selected candidates will be contacted.
- Location: Etobicoke, Ontario
- Compensation: Compensation is retail competitive and based on level of experience.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.